Contact us
We’re available from 4 am – 1 pm UTC,
6 days a week.
Customer Service:
6-146-389-574
Fill out our form and we will contact you
within 48 hours.
Customer Service:
support@theskinphilosophy.co
Info:
info@theskinphilosophy.co
Frequently Asked Questions (FAQs)
How can I contact The Skin Philosophy for inquiries?
You can reach us via email, phone, or our contact form on the website. Our customer support team is available to assist with orders, product recommendations, and general inquiries.
What are your customer service hours?
Our team is available Monday to Saturday from 9 AM to 6 PM (PKT). If you contact us outside these hours, we will get back to you as soon as possible.
How long does it take to receive a response?
We aim to respond to all inquiries within 24–48 hours. For urgent concerns related to orders or shipping, please mention "Urgent" in your subject line.
Can I track my order or request modifications through customer support?
Yes! Contact us with your order number, and we can help you with tracking updates, modifications, or cancellations, provided your order hasn’t been processed for shipping.
Do you offer skincare consultations or product recommendations?
Absolutely! Our skincare experts can help you find the best products for your skin type and concerns. Reach out via email or our website’s contact form for personalized recommendations.