At The Skin Philosophy, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase through our website. The Skin Philosophy is a subsidiary of TradewithARS Private Limited, a registered company in Pakistan, the United Kingdom, and the United Arab Emirates.
1. Information We Collect
- Personal Information: When you place an order or register an account with us, we collect information such as your name, email address, phone number, billing and shipping address, and payment details.
- Browsing Information: We automatically collect data about your visit to our website, including your IP address, browser type, time zone, pages visited, and referring URL. This helps us understand user behavior to improve our website and services.
- Cookies: Our website uses cookies to enhance user experience, remember preferences, and track site performance. You can adjust cookie settings through your browser, but please note this may affect certain website functionalities.
2. How We Use Your Information
- Order Processing: To process your orders, arrange delivery, and handle returns or exchanges as per our policies.
- Customer Service: To respond to inquiries, resolve issues, and provide support.
- Marketing: With your consent, we may use your email address to send updates about new products, promotions, and exclusive offers. You can unsubscribe from marketing communications at any time.
- Improvement and Analysis: To analyze website usage, improve user experience, and optimize our offerings based on visitor interactions.
3. How We Share Your Information
- Service Providers: We may share your information with third-party vendors who help us provide services such as payment processing, shipping, and website analytics. These vendors are required to keep your information secure and only use it for the intended purposes.
- Legal Compliance: We may disclose your information if required by law, in response to lawful requests by public authorities, or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, subject to this Privacy Policy.
4. Data Security
- We implement reasonable security measures, including encryption and secure servers, to protect your personal data from unauthorized access, loss, misuse, or alteration.
- While we strive to protect your data, please note that no transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Rights
- Access and Correction: You have the right to access and update your personal information. You can log in to your account to view and update your details or contact us directly for assistance.
- Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations that require us to retain certain data.
- Marketing Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link at the bottom of the email, or by contacting our Customer Service team.
6. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.
7. Children’s Privacy
- The Skin Philosophy does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. International Data Transfers
- Since TradewithARS Private Limited operates in Pakistan, the UK, and UAE, your personal data may be transferred and stored in these locations. We follow appropriate safeguards to ensure your data remains protected during these transfers.
9. Policy Updates
- The Skin Philosophy may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
For any queries or assistance, please reach out to our customer service team:
Email: support@theskinphilosophy.co
WhatsApp: +971 58 541 6866
Thank you for trusting The Skin Philosophy. Your privacy and security are important to us, and we are committed to maintaining a transparent and secure online shopping experience for our customers.